Can Mediation Or Arbitration Help Preserve Business Relationships?

Can Mediation Or Arbitration Help Preserve Business Relationships?

Real Estate Law: Can Mediation or Arbitration Help Preserve Business Relationships?

In the world of real estate transactions, disputes are not uncommon. Whether it’s between buyers and sellers, landlords and tenants, contractors and clients, or other parties involved in property matters, conflicts can arise and create tension in business relationships. Traditional litigation can be costly, time-consuming, and adversarial, potentially damaging the rapport between the parties. To preserve business relationships and find mutually satisfactory resolutions, many individuals and entities turn to alternative dispute resolution (ADR) methods like mediation and arbitration. In this article, we will explore how mediation and arbitration can help maintain business relationships, the benefits of ADR in real estate disputes, and the importance of a neutral and collaborative approach to resolution.

1. Understanding Alternative Dispute Resolution (ADR):


Mediation is a voluntary and confidential process in which a neutral third party, the mediator, facilitates communication and negotiation between the disputing parties. The mediator does not impose decisions but works to help the parties find common ground and reach a mutually agreeable solution. Mediation is often non-binding, giving the parties the flexibility to explore various settlement options.


Arbitration is a more formal ADR process where a neutral third party, the arbitrator, acts as a decision-maker. The arbitrator hears evidence and arguments from both sides and issues a binding or non-binding decision, depending on the parties’ agreement. Binding arbitration results in a final, enforceable decision, while non-binding arbitration allows parties to seek further resolution if dissatisfied.

2. Benefits of Mediation and Arbitration in Preserving Business Relationships:

Collaborative Environment:

Mediation and arbitration offer a more collaborative and less adversarial environment than traditional litigation. In mediation, the mediator fosters open communication, allowing parties to express their concerns and interests. In arbitration, the parties have more control over the process and can choose the arbitrator, providing a sense of participation in the resolution.

Preservation of Privacy:

ADR proceedings are generally confidential, unlike court litigation, which is a matter of public record. Confidentiality allows parties to protect sensitive business information and maintain their reputation, contributing to the preservation of business relationships.


Mediation and arbitration are often more cost-effective than going to court. They typically involve lower fees, shorter time frames, and fewer formalities. The cost savings can contribute to a more positive outlook on resolving disputes and maintaining the business relationship.

Speedier Resolutions:

ADR processes are generally faster than court litigation. Mediation and arbitration timelines are more flexible and can be scheduled promptly, avoiding prolonged delays that may exacerbate disputes and strain relationships.

Control Over the Outcome:

In mediation, the parties have direct control over the resolution. They can participate actively in finding solutions that best suit their interests. In arbitration, parties have some control over the selection of the arbitrator, allowing them to choose someone with expertise in real estate matters.

3. The Role of the Neutral Third Party:

Impartiality and Neutrality:

The success of ADR in preserving business relationships hinges on the role of the neutral third party—the mediator or arbitrator. Their impartiality and neutrality are essential in building trust and confidence in the process. A neutral third party ensures that each party’s interests are heard and understood, fostering an environment of fairness and equity.

Facilitating Communication:

In mediation, the mediator facilitates communication between the parties. They help the parties express their viewpoints, clarify misunderstandings, and identify common interests. The mediator encourages a problem-solving approach, steering the parties away from confrontations that could harm the business relationship.

Objective Decision-Making:

In arbitration, the arbitrator serves as an objective decision-maker. They assess the evidence and arguments presented by both parties and issue a decision based on the facts and applicable law. The arbitrator’s decision aims to be fair and reasonable, considering the unique aspects of the real estate dispute.

4. Case Study: The Role of Mediation in Preserving Business Relationships:

Imagine a scenario where a real estate developer and a construction company are in a dispute over a commercial building project. The developer alleges that the construction company failed to adhere to the agreed-upon specifications, resulting in delays and additional costs. The construction company claims that the delays were caused by unexpected site conditions and changes requested by the developer.

Faced with the potential for costly and protracted litigation, both parties decide to pursue mediation as an alternative to preserve their business relationship. The mediator, a seasoned professional with experience in construction disputes, listens to both parties’ concerns and identifies common areas of agreement.

Through guided communication and negotiation, the parties begin to understand each other’s perspectives. The mediator helps them explore possible solutions, including modifying the project timeline and sharing the additional costs. As the mediation progresses, the parties realize that both sides have valid points and that compromise is necessary to move forward.

After several mediation sessions, the developer and construction company reach an agreement that addresses their respective concerns. The revised project plan considers the unexpected site conditions and outlines a clear timeline and cost-sharing arrangement. Both parties are satisfied with the outcome, as they were actively involved in crafting the resolution.

As a result of the successful mediation, the business relationship between the real estate developer and the construction company remains intact. They move forward with the project, knowing that they were able to find a mutually beneficial resolution without resorting to costly and acrimonious litigation.

5. Conclusion:

Mediation and arbitration can be effective tools for preserving business relationships in real estate disputes. By fostering a collaborative environment, providing confidentiality, and offering cost-effective and speedy resolutions, ADR methods offer distinct advantages over traditional court litigation. The impartiality and neutrality of the mediator or arbitrator play a crucial role in building trust and confidence in the process.

When parties involved in real estate disputes choose mediation or arbitration, they demonstrate a commitment to finding constructive solutions and maintaining positive business relationships. ADR allows them to have a say in the outcome and take an active role in the resolution. The success of mediation and arbitration in preserving business relationships is a testament to the importance of a neutral and collaborative approach to dispute resolution in the realm of real estate.

Disclaimer: The information provided in this article is for general informational purposes only and should not be construed as legal advice. The success of mediation and arbitration in preserving business relationships may vary depending on the specific circumstances of the dispute and the laws governing alternative dispute resolution in different jurisdictions. Parties involved in real estate disputes should seek legal counsel for advice specific to their circumstances.

Whether you’re a property owner, investor, or business owner, Real Estate Law Corporation™ is your trusted partner on the path to legal success. Contact us today to embark on a journey of exceptional legal support. Our team of seasoned attorneys brings decades of experience to every case, demonstrating a profound understanding of real estate law, transactions, litigation, business intricacies, and estate planning. With a proven record of success, our portfolio is adorned with numerous landmark cases that stand as a testament to our dedication, expertise, and commitment to achieving favorable outcomes for our clients.