How Are Mediators Or Arbitrators Selected In CAR Proceedings?

How Are Mediators Or Arbitrators Selected In CAR Proceedings?

Real Estate Law: How Are Mediators or Arbitrators Selected in CAR Proceedings?

In the world of real estate, disputes between parties can arise over various issues, such as contract disagreements, property defects, or transactional disputes. When disagreements cannot be resolved through negotiation or informal discussions, parties may turn to alternative dispute resolution methods to avoid the time and expense of traditional litigation. The California Association of Realtors® (CAR) offers mediation and arbitration services as part of its dispute resolution program. In this article, we will explore how mediators or arbitrators are selected in CAR proceedings and the key aspects of the selection process.

Understanding the CAR Dispute Resolution Program:

The California Association of Realtors® (CAR) is a prominent trade association representing real estate professionals in the state. CAR provides its members with a comprehensive dispute resolution program to address disputes that may arise during real estate transactions.

The CAR dispute resolution program primarily consists of two methods:

Mediation: Mediation is a voluntary and confidential process where an impartial third party, the mediator, facilitates discussions between the disputing parties to help them find a mutually acceptable resolution. The mediator does not have the authority to impose a solution; instead, they act as a neutral intermediary to promote communication and understanding.

Arbitration: Arbitration is a more formal process than mediation. It involves an arbitrator or a panel of arbitrators who act as private judges to hear evidence and arguments from both parties. The arbitrator(s) then render a decision, known as an award, which is usually binding on the parties involved.

Selection of Mediators or Arbitrators in CAR Proceedings:

The selection of mediators or arbitrators in CAR proceedings is a crucial aspect of the dispute resolution process. To ensure fairness and impartiality, CAR employs a rigorous and structured approach for selecting these neutral third parties:

1. Roster of Neutrals:
CAR maintains a roster of qualified and trained neutrals who serve as mediators and arbitrators in CAR proceedings. These neutrals typically have expertise in real estate law, transactions, and dispute resolution.

2. Availability and Qualifications:
When a dispute arises between parties, CAR identifies potential mediators or arbitrators from its roster of neutrals based on their availability and qualifications. The selection process aims to match the case with a mediator or arbitrator who has relevant experience and expertise in the specific area of the dispute.

3. Neutral Impartiality:
CAR neutrals are expected to maintain strict impartiality and not have any personal or financial interest in the outcome of the dispute. They must disclose any potential conflicts of interest and decline to serve if any conflict exists.

4. Consent of Parties:
For both mediation and arbitration, the parties involved in the dispute must agree to use CAR’s dispute resolution services. Mediation is always voluntary, and the parties may choose to opt-out of arbitration if they agree to pursue other resolution methods.

5. Appointment Process:
Once the parties agree to use CAR’s dispute resolution program and select the method (mediation or arbitration), CAR will appoint a mediator or arbitrator from its roster of neutrals. The mediator or arbitrator will schedule the proceedings and facilitate the resolution process.

Benefits of Using CAR’s Dispute Resolution Program:

Using CAR’s dispute resolution program offers several benefits to parties involved in real estate disputes:

Efficiency: Mediation and arbitration typically offer quicker resolutions compared to traditional litigation, which can save time and money.

Expertise: CAR neutrals have expertise in real estate law and transactions, making them well-suited to understand the complexities of real estate disputes.

Confidentiality: Both mediation and arbitration are generally confidential, ensuring that sensitive information and negotiations remain private.

Flexibility: The dispute resolution program allows parties to tailor the process to their specific needs and preferences.

Control: In mediation, parties have more control over the outcome since the mediator facilitates discussions but does not impose a decision. In arbitration, parties have more control compared to traditional litigation, as they can select the arbitrator and have some input into the process.


The California Association of Realtors® (CAR) provides a comprehensive dispute resolution program that includes mediation and arbitration services. The selection of mediators or arbitrators in CAR proceedings is a crucial aspect of the process to ensure fairness, impartiality, and expertise.

Parties involved in real estate disputes should consider the benefits of using CAR’s dispute resolution program, such as efficiency, confidentiality, and flexibility. By engaging skilled neutrals with expertise in real estate matters, parties can increase the likelihood of reaching a resolution that is acceptable to all involved.

It is essential for parties to carefully review their options and choose the dispute resolution method that best suits their needs and preferences. Seeking legal advice from experienced real estate attorneys can provide valuable insights into the selection process and the benefits of using alternative dispute resolution methods.

Disclaimer: The information provided in this article is for general informational purposes only and should not be construed as legal advice. Consult with a qualified attorney for personalized guidance pertaining to real estate disputes, mediation, arbitration, and the California Association of Realtors® dispute resolution program.

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